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Fast psychosocial support.
For you and the people who matter to you.

Anonymous, immediate and free of charge*.

Fast support with workplace conflicts, relationship problems, depression, stress, personal and existential crises, burnout, anxiety, grief, loneliness, and much more. Completely confidential, of course anonymous, and available to you around the clock.

Hands placed on top of one another

For employees: get immediate support – free of charge and anonymousous.*

What we can support you with

Woman being bullied by a manager

Work environment

  • When you constantly have to justify or prove yourself at work
  • When conflicts with colleagues or managers are weighing on you
  • When you feel excluded or unfairly treated
  • When the thought of work fills you with reluctance first thing in the morning
  • When you wonder whether this is still the right job for you
Choose a vCoach and start chatting
A married couple in a heated discussion

Support for couples

  • When conversations repeatedly end in arguments or frozen silence
  • When your partner withdraws and you can no longer reach them emotionally
  • When trust has been broken and you do not know how to move forward
  • When closeness, connection and mutual understanding have been lost
  • When you cannot be together, but cannot be apart either
Choose a vCoach and start chatting
Woman looking dejectedly out of a train window

Support during life crises

  • When everything suddenly falls apart and you do not know what comes next
  • When you have lost someone important to you
  • When anxiety, repetitive thoughts or inner restlessness dominate your everyday life
  • When you feel disoriented and emotionally overwhelmed
  • When you realise you cannot move forward on your own
Choose a vCoach and start chatting
Sad man resting his head in his hands

Support for your sense of self

  • When everything feels too much and you can no longer think clearly
  • When you constantly doubt yourself even though you are capable of more
  • When you feel empty or lacking in drive
  • When stress is constantly with you and you can no longer switch off
  • When you feel that you have lost yourself
Choose a vCoach and start chatting
Mother working from home and under pressure from both family and work

Everyday overload

  • When too many demands hit you at the same time
  • When you are merely functioning and have no energy left
  • When you are under constant pressure and cannot switch off
  • When work, family and everyday life are wearing you down
  • When you realise you have reached your limit
Choose a vCoach and start chatting
Man thoughtfully looking towards an uncertain future

Support with decisions

  • When you face an important decision and feel stuck
  • When your thoughts go round in circles and you cannot find clarity
  • When you are afraid of making the wrong decision
  • When you are caught between a sense of duty and your own wishes
  • When you sense that something has to change
Choose a vCoach and start chatting

How we support you. And your family*

Stylised laptop with a person wearing a headset, a chat icon and a 24/7 speech bubble

Highly specialised vCoaches,
available by chat 24/7

Our vCoaches provide human adviser profiles based chat support with professional conversation guidanceThey are approachable and human in style and are available to you around the clock in the chat.

The chats can be saved anonymousously and continued laterto support topics over longer periods in a structured way – just like with a human coachbut without waiting times!

Two stylised companions facing good and difficult times together

vCompanions to talk to,
vTrainers to build confidence

Sometimes you simply need someone who is there straight away. Not a coach, but a vCompanion, to talk, let off steam, keep going, sort things out and regain courage. Or simply someone to listen.

Our vTrainers work very differently: they prepare you to handle difficult situations confidently – for example to set boundaries, respond quickly or present yourself with confidence.

Icon-style person at a laptop with a headset and a speech bubble containing a telephone handset

Personal coaching by telephone and video call**

Use our online appointment calendar to book personal conversations with experienced advisersWhether for focused clarification of individual topics or for support over several appointments – you decide what suits you right now.

Appointments are generally available within the next 48 hours, by telephone or video call.

Please note: This service can be booked by you at a reduced price under an agreement between your employer and TRILUMA.

Icon-style family with father, mother and two children

Support for close family members

Emotional strain often arises from relationship problems, or from concerns about your own family and close relatives.

We allow you to use our support services also for partners, children, parents and siblings. This allows us to provide support where the strain actually arises.

In this way, we can strengthen your personal mental stability through targeted relief elsewhere successfully.